Data Suggests AI-Driven Chatbots Can Greatly And Effectively Ease Customer Service Burdens Of Tech Companies February 29, 2024 by Dave Haynes The challenge for technology companies, across sectors and certainly including digital signage, is that success in building up a customer base also means servicing and supporting all of those customers. There are customer support representatives on the end of phone lines and emails, and there are knowledge bases, FAQs, support ticket archives and, sometimes, user …
New Denver-area McDonald’s Doesn’t Even Have Digital Menu Boards, Just Self-Order Kiosks February 28, 2024 by Dave Haynes Here’s an interesting counter-argument to the idea that dynamic or even surge pricing increases the relevance and need for digital menu displays in QSR – a QSR giant that’s removed in-store menu displays, relying instead of self-service ordering kiosks. This is from Craig Keefner, who runs the Kiosk Manufacturer Association and writes all the time …
Whether Or Not Wendys Is Really Considering Surge Pricing, The Implications Are Good For QSR-Focused Digital Signage Tech February 28, 2024 by Dave Haynes I was re-animating myself with coffee this morning, and watching the news, when a report came on about how Wendy’s is planning to introduce surge pricing at its restaurants next year. I thought, “That’s a business decision that depends on digital signage.” But it turns out the term “surge pricing” never left the lips of …
Specialty PC Maker Seneca Shutting Down As Owner Arrow “Exits The Sale” Of Product Line February 27, 2024 by Dave Haynes The specialty computing firm Seneca is being shut down, almost 10 years after it was acquired by the huge Denver-area distributor and VAR Arrow Electronics. An Arrow VP sent around an email to customers Tuesday making them aware of the corporate decision to “exit the sale of Seneca-branded products.” Product will be available to buy …
New DOOH Network Hopes Stretched Screens Atop Grocery Ice Boxes Excites Media Buyers February 27, 2024 by Dave Haynes I dunno when I last bought a bag a bag of ice at a grocery, but obviously there all kinds of people who do – as iceboxes are pretty much standard in groceries and convenience stores. So it was inevitable that someone would look at those big old units and decide they’d be enhanced by …
Azumo Extends Beyond Reflective LCD Into Nano Films That Light Up As Transparent Displays February 27, 2024 by Dave Haynes A company that has been pursuing the idea of reflective technology for big LCD displays has come up with a super-thin film that lights up to show crisp visuals and could be applied and made active on surfaces like glass and woodgrain veneers. The Chicago-based display firm Azumo is mainly known for its low-power, sunlight-readable, …
How Digital Engagement Is Reshaping In-Store Buyer Journeys February 27, 2024 by Kevin Kroeger Guest Post: Kevin Kroeger, Spectrio In-store digital displays have long been seen as an effective tool for driving store traffic and impulse purchases, but they can also be used to re-shape consumer habits and drive revisits and store loyalty. Transactional messaging is valuable, of course, in moving the sales needle. But the right screen placements …
That Big Window Screen At ISE’s Host Venue Kinda Sorta In Use This Week For Mobile World Congress February 26, 2024 by Dave Haynes I was curious if that largely transparent, super-thin Muxwave display on the glass curtain wall of the main entrance to the Barcelona facility that hosts ISE would also get used for advertising at an even larger trade show – this week’s Mobile World Congress. It is, but only kinda sorta. A scroll through Linkedin posts …
Display Tech Company Says Its Outdoor DOOH Screens Have Same Air Cleaning Power As Six Trees February 26, 2024 by Dave Haynes Public-facing screens on sidewalks and attached to structures like bus shelters get knocked in some circles for using up energy while having no real purpose beyond advertising, but a small US display technology company says its screens are good for the environment – with the assertion that a coating on its LED display totems has …
Europe’s Largest Digital Canopy Set To Switch On March 21st In Manchester, UK February 26, 2024 by Dave Haynes What is touted as the largest digital ceiling in Europe will switch on in a little more than three weeks in a revamped entertainment destination in the center of Manchester, in the UK. The nightlife-focused Printworks building has undergone a £27m improvement project, much of that focused on digital enhancements like an LED canopy of …
