Coates Hires McDonald’s POS & Kiosk Chief As New U.S. GM January 24, 2017 by Super User New hires at digital signage companies don’t seem to generate many page views on Sixteen:Nine, but this one might be different – a company focused on digital services for QSRs has hired the woman who was previously McDonald’s Director of Global Point of Sale and Self-Order Kiosk. Kim Moore is now the U.S. General Manager of …
Back To The Future In Retail Tech January 19, 2017 by Jeff Doud Guest Post: Stuart Armstrong, ComQi In an odd twist, a massive high-tech investment in omni-channel, big data and IoT is taking retailers back to the future – back to something they used to know and do well: creating relationships with their customers. Older generations grew up knowing their local grocer. Their butcher. Their druggist. It …
NRF2017 Impressions: Lotsa Actionable Analytics January 17, 2017 by Super User NRF is not a digital signage show. There are lots of signage vendors at the show – with booths or just walking around. It’s a retail tech show full of stuff that will be largely unfamiliar if you live and work in the digital signage bubble. But it’s a valuable show to walk if retail …
Is This The Most Digital Signage-Rich Store In Canada? January 4, 2017 by Super User There’s always some other place with more, but in my travels, I’ve just come back from the most digital signage-rich store I’ve seen to date. The Best Buy at Heartland Town Centre in Mississauga, a city part of the greater Toronto metropolis, has screens everywhere. I wouldn’t say it was incredibly well done. Or cohesive. …
Retail Phone Charging Station Uses Fingerprint Scan For Security December 29, 2016 by Super User Phone charger stations with screens on top are nothing new, but an Ottawa digital signage company has come up with a clever spin on the set-up. To stow and charge your phone, you slip your phone in a bay, plug in and scan your fingerprint. The Ottawa-based company has two units installed earlier this month …
China’s KFC Testing Facial Recognition Software For Suggestive Selling December 28, 2016 by Super User In a move that seems much more a gimmick than a boost of customer experience, the Chinese business unit of KFC is using video analytics at an interactive screen to suggest what customers might like to order, based on what they generally look like. As reported in TechCrunch, and re-reported all over the place based …
Superdry’s Berlin Flagship Tries On Gesture-based Virtual Dressing Room December 23, 2016 by Super User Via Retail Design Blog https://vimeo.com/195329834 I have mixed feelings about an interactive virtual dressing room-ish display set up at the new Berlin flagship store of apparel retailer Superdry. Put together by London-based SeymourPowell, it’s touted as an interactive “smart mirror” but the display is not a mirror and doesn’t use mirror glass … so, umm, it’s not. …
Here’s A Pair Of Amazing LED Curtain Ceilings In Chinese Shopping Malls December 22, 2016 by Super User I’m not quite sure what all these projects are about, or where they are located (other than China), but they look very nice. These are shots supplied by the Shenzhen-based LED manufacture Gtek. While it undoubtedly invests a lot in R&D, they company could stand to invest a couple of bucks in a competent translator – as …
NCR Sales Rep Probably Dancing After Bagging Bojangles Rollout December 20, 2016 by Super User The big POS company NCR, which now calls itself a leader in omni-channel solutions, has bagged a deal to provide the digital signage solution for the Southern US-centric fast food chain Bojangles. The chain will use NCR Vitalcast at its company-owned stores, which makes up more than 40% of the total stores in the roughly 700-unit Bojangles …
Retail Strategist: We’re Moving Away From Gimmickry And Gadgetry December 16, 2016 by Super User I love this quote in the Toronto Star, from the head of Retail Strategy for Accenture in Canada: “(We’re going to be) moving away from some of the gimmicky and gadgetry that we’ve seen until now, like digital screens you can interact with but they don’t really add to the experience,” said Kelly Askew. Yeah. …
