AI And The Other Technologies Helping Shape Experience In Auto Retailing April 25, 2024 by Robert Orndorff Guest Post: Robert Orndorff, Spectrio Customer experience, both pre and post sale, has always been at the heart of successful auto dealer operations, and steadily evolving display technologies are an increasingly big part of how those experiences are delivered and optimized. Screens in showrooms and waiting lounges are mainstays in most dealer environments, but emerging …
Glass Media Now Marketing KrowdSense Retail Analytics Tech Designed To Optimize In-Store Visual Merchandising April 12, 2024 by Dave Haynes Glass Media is now formally marketing a new retail analytics platform the Dallas company was previewing late last year at Digital Signage Experience. At last I think so … founder Daniel Black showed me a few things, and that was four months ago. KrowdSense is positioned as a wireless occupancy scanner that can measure shopper …
Acquire Digital Partnership Adds Real-Time Customer Ratings To Airport Wayfinding And Directory Displays April 5, 2024 by Dave Haynes Wayfinding and directory displays at big footprint airports have long been there to help travelers find their way to gates and to services like shops and restaurants, but a new technology partnership has added a new information means to boost both experience and non-airline revenues: real-time customer ratings. UK-based CMS software firm Acquire Digital has …
Screenfeed Adds AI Tools For First Time To Content-Building App March 21, 2024 by Dave Haynes The digital signage-centric content firm Screenfeed has added some light AI capabilities for the first time to one of its content-building apps. Community Events, says the Minneapolis-based company in a marketing email, is the first content app from Screenfeed to incorporate the use of Artificial Intelligence. In this case, AI is used to improve event …
22Miles Starts Marketing AI Assistant To Help Attendees Find Their Way Around Big Trade Shows March 20, 2024 by Dave Haynes Atlanta-based digital signage software and interactive digital solutions firm 22Miles has started marketing what it calls a Tradeshow AI Assistant, a tool for interactive screens and smartphones that uses a chat bot and wayfinding to help attendees find their way around big footprint events. Called the “first of its kind,” the assistant uses a 22Miles-built …
Generative Art By Refik Anadol On Huge Video Wall Opens NVIDIA’s Big GTC Event March 20, 2024 by Dave Haynes Tech giant NVIDIA, whose fortunes have rocketed withe the rise of crypto and AI, had its NVIDIA GTC (short for GPU Technology Conference) this week in Silicon Valley – kicked off with a rock concert-like keynote at a packed 18,000-seat pro sports arena. There was a pile of news and insights about AI chips and …
Boring Is Beautiful: Schiphol Airport Relays Arriving Baggage Status For Passengers Waiting At Carousels March 19, 2024 by Dave Haynes I was chatting the other day with an industry veteran who shares my possibly strange affection for what I call boring digital signage – data and sensors-driven information that is pretty much the polar opposite of on-screen eye candy. It’s just content that informs and guides. Here’s a really good example of that … screens …
Top 5 Trends In Digital Signage To Watch In 2024 March 1, 2024 by Julian Arcila Guest Post: Julián Arcila Annually, industries forecast the key trends for the forthcoming year, and the digital signage sector is no different. Indeed, the conversation around digital signage extends beyond mere media players, HDMI cables, and displays. The digital signage realm has undergone several minor revolutions. Initially, bulky PC towers served as the backbone for …
Data Suggests AI-Driven Chatbots Can Greatly And Effectively Ease Customer Service Burdens Of Tech Companies February 29, 2024 by Dave Haynes The challenge for technology companies, across sectors and certainly including digital signage, is that success in building up a customer base also means servicing and supporting all of those customers. There are customer support representatives on the end of phone lines and emails, and there are knowledge bases, FAQs, support ticket archives and, sometimes, user …
Whether Or Not Wendys Is Really Considering Surge Pricing, The Implications Are Good For QSR-Focused Digital Signage Tech February 28, 2024 by Dave Haynes I was re-animating myself with coffee this morning, and watching the news, when a report came on about how Wendy’s is planning to introduce surge pricing at its restaurants next year. I thought, “That’s a business decision that depends on digital signage.” But it turns out the term “surge pricing” never left the lips of …
